Privacy Policy

Overview

Maintaining your privacy is of paramount concern to 10Bridge, LLC and its affiliates (collectively, "10Bridge", the "Company", "we" or "us"). 10Bridge is a cloud-based interoperability platform that enables healthcare organizations to connect their electronic health record ("EHR") systems to various vendors with whom they may partner. The goal of our business is to make the exchange of data more efficient, thereby benefitting all parties involved in the process.

While our model primarily involves working with businesses, we do transfer and host data on their behalf. However, our transfer and hosting is on a temporary basis, and we ultimately do not have authority over the decisions as to how any data is used. In other words, 10Bridge is a "data processor" or a "service provider" as those terms are referred to under certain privacy laws.

Because of that designation, if you are looking for information regarding how we use data in the "data processor" or "service provider" role, we recommend that you reach out directly to our customers. If you do not know which customers you are looking to reach, we may be able to assist.

If 10Bridge possesses your data outside of our relationships as a service provider with our customers, this Privacy Policy details how 10Bridge processes and uses personal information in connection with your use of our products and services, including our website (collectively, the "Services").

For any questions on this Privacy Policy or our data transfer and processing practices, contact us via email at privacy@10Bridge.io or by mail at: 10Bridge, LLC, Attn: Legal Department, 121 Greenway Boulevard, Carrollton, Georgia 30117 USA.

Types Of Information Collected

In connection with the offering of our Services, we collect information that helps us contact you, provide our Services to you, and carry out our business purposes.

"Personal Information" includes any information or data that identifies you as an individual or relates to an identifiable individual, such as your name, postal address, telephone number, email address, credit card information, geolocation, certain device information, and IP address.

• Identifiers. Name, email address, address, phone numbers, or IP address.
• Customer Records. Customer records, payment card information, and related information.
• Commercial Information. Purchases, quotes, subscriptions, payment history, and services of interest.
• Protected Class and Demographic Information. Information such as age, gender, or protected classifications when applying for employment.
• Electronic Network Activity Information. Browsing history, search history, device, and browser information.
• Geolocation. Device geolocation, excluding precise geolocation information.
• Professional or Employment-Related Information. Job title, employer, business contact details, references, and employment history.
• Education Information. Education history, schools attended, and certifications achieved.
• Sensitive Information. Account log-in, financial account, debit or credit card number with required access credentials, and racial or ethnic origin where applicable.

How We Collect Information

We may receive Personal Information directly from you, from other individuals, from businesses or third parties acting at your direction, from partners who help provide our Services, and from other lawful sources. We also automatically collect and aggregate certain information generated from your use of our Services, including analytics and usage information used to track usage, administer Services, and improve user experiences.

We use cookies and data collection technologies developed by third parties to collect information about your use of our Services. For research and development, we may use datasets that could be associated with an identifiable person, in accordance with applicable law, and we do not attempt to reidentify individuals in such datasets.

How We Process Personal Information

We process Personal Information to power and improve our Services, process transactions and requests, communicate with you, personalize Services, evaluate applications, provide security and fraud prevention, and comply with applicable law. We may also use Personal Information for other purposes with your consent.

Disclosure Of Personal Information

We may disclose Personal Information to service providers acting on our behalf, account owners and administrators, partners, third parties at your direction, or others for legal or internal business purposes. 10Bridge does not disclose your Personal Information to third parties for their own marketing purposes, and we do not sell your Personal Information.

We may also disclose information for legal purposes, to enforce agreements, protect rights, prevent fraud, or with your consent.

Business Transfers

If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of assets or equity, financing, public offering, acquisition, or similar transaction, some or all assets, including Personal Information, may be disclosed, shared, or transferred to a third party acquirer in connection with the transaction.

Cookies And Other Tracking Technologies

Our Services may use cookies, web beacons, and similar technologies to better understand user behavior, support security and fraud prevention, identify which parts of our website have been visited, and facilitate and measure advertisements and web searches.

Security Of Personal Information

10Bridge has taken technical and organizational measures designed to protect Personal Information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. These measures vary based on sensitivity and current technology. We cannot guarantee the security of information transmitted through the Internet.

Payment Information

If you purchase a product or service or use a paid account, we collect payment information. If applicable, this information is shared only with the payment processor and is not stored by us.

Collection And Use Of Data From Children

Our Services are not intended for anyone under 18 years of age. We do not knowingly collect Personal Information from children under 18. If we learn we have collected such information, it will be promptly removed. Contact privacy@10Bridge.io if you believe we might have information from or about a child under 18.

How Long We Retain Personal Information

We retain each category of Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy unless otherwise required by applicable law. Users, account holders, and customers may request deletion by contacting us using the information above.

Your Rights And Choices

Depending on your residency, you may have legal rights with respect to your Personal Information. You may contact us to manage, change, limit, correct, or delete your Personal Information. You may also opt out of promotional emails by using unsubscribe links or contacting us.

• Correcting your information.
• Setting cookie preferences.
• Opting out of promotional offers.
• Opting out of targeted advertising where applicable.

Notices To Residents Of Certain Jurisdictions

Residents of the U.S., Canada, California, certain states, the EEA, and the UK may have additional privacy rights, including rights to know, access, correct, delete, receive a portable copy of Personal Information, opt out of certain processing, withdraw consent, request restriction of processing, and object to processing. To exercise these rights, contact privacy@10Bridge.io.

If you are located outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Services or providing information to us, you consent to the transfer to and processing of your information in the United States.

Do-Not-Track Signals

We do not currently respond to Do-Not-Track browser signals or other mechanisms that automatically communicate your choice not to be tracked online.

Third Party Websites And Content

Our Services may contain links or references to websites outside our control. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies and terms posted on third-party websites.

Changes To This Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Revised policies will be posted on the Company’s website, and we will revise the Effective Date. Your continued use of the Services acknowledges and consents to the terms contained in the Privacy Policy current at the time of use.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at privacy@10Bridge.io.